Open to opportunities

Ruby User

@rubyuser2

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Executive assistant leveraging administration, communication, and scheduling excellence.

Nigeria

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What I'm looking for

I’m looking for a role where I can support leadership with exceptional scheduling, communication, and confidential administration—while owning smooth office operations, accurate records, and reliable reporting in a fast-paced, organized team.

I’m a highly organized, proactive executive assistant focused on administrative support that keeps senior leadership running smoothly. I excel at calendar and email management, communication handling, confidential information, and improving day-to-day workflow efficiency.

My experience spans head-level media and communication coordination, accurate data entry and record management, customer support and outbound calling, and facility operations. I’ve also managed HR and administrative responsibilities—supporting recruitment, maintaining staff records, handling payroll preparation documentation, and keeping financial records, petty cash, invoices, and expense tracking organized.

Experience

Work history, roles, and key accomplishments

Deputy Facility Manager

Aircom Nigeria Limited

Feb 2022 - Dec 2025 (3 years 10 months)

Handled inbound and outbound communications with residents and vendors, escalating and resolving issues as needed. Coordinated schedules and communicated updates to ensure timely service delivery and customer satisfaction.

Issue Resolution Escalation Handling Scheduling

Head of Media & Communication

Church Organization

Jul 2019 - Oct 2023 (4 years 3 months)

Managed internal and group communications across departments, handling inquiries and distributing timely updates. Coordinated schedules, announcements, and media updates to support engagement.

Communication Skills Stakeholder Management Media Scheduling Inquiry Management

Data Entry Clerk

Don Bosco Hospital

Jan 2021 - May 2023 (2 years 4 months)

Updated and verified client data with a focus on accuracy. Entered call logs and administrative records, and coordinated with staff and clients to resolve discrepancies.

Data Entry Records Management Accurate Call Logs Administrative Support Data Quality

Cold Caller/Customer Support Rep

FummyHair.co

Jun 2020 - Dec 2021 (1 year 6 months)

Conducted outbound calls to engage leads, answer inquiries, and support product interest. Booked appointments, followed up with prospects, and maintained accurate call and outcome records.

Outbound Calling Customer Support Appointments Lead Follow Up Objection Handling Records Management

HR/Admin/Account Officer

Landmark O.H.M.S/Drive One Limited

Feb 2026 - Present (5 months)

Managed day-to-day HR, administrative, and account-related operations, including records, recruitment support, and documentation. Supported financial tracking (petty cash, invoices, expenses) and assisted with payroll preparation, reporting, and compliance.