
Rozanne Fernandes
@rozannefernandes
Remote administrative assistant at Slender Living SA, coordinating fulfilment for more than 2,100 parcels monthly.
What I'm looking for
At Slender Living SA, I manage day-to-day operations for an online wellness business, including customer correspondence, scheduling, order administration and supplier coordination. I coordinate fulfilment workflows for more than 2,100 parcels per month, tracking deliveries and resolving exceptions.
I also prepare invoices and quotations in Sage and maintain customer, product, stock and financial records. In earlier administrative roles, I supported estimating, sales and HR administration, including recruitment paperwork and travel coordination.
Experience
Work history, roles, and key accomplishments
Owner & Business Operations Manager
Slender Living SA
Jan 2017 - Present (9 years 10 months)
Managed daily administrative operations for an online wellness business, including correspondence, scheduling, order administration, and supplier coordination. Oversaw fulfilment workflows for over 2,100 parcels per month and prepared invoices and quotations in Sage.
Estimating Department Administrative Assistant
B&W Instrumentation and Electrical
Jan 2014 - Dec 2017 (3 years 11 months)
Compiled tender, quotation, and client project files for the estimating team and checked documentation for completeness. Maintained confidential commercial documents and organized physical and digital filing systems.
Sales Assistant
Tirepoint
Jan 2012 - Dec 2014 (2 years 11 months)
Prepared quotations, invoices, and sales documentation and assisted customers with product enquiries. Checked stock availability, compared supplier options, and maintained accurate customer and sales records.
Administrative Assistant
De Aar Electrical
Jan 2011 - Dec 2012 (1 year 11 months)
Prepared job cards, quotations, and invoices and maintained customer and business records. Provided daily office administration, filing, and documentation support.
HR Assistant
B&W Instrumentation and Electrical
Jan 2008 - Dec 2011 (3 years 11 months)
Assisted with CV screening, recruitment administration, and communication with recruitment agencies. Maintained confidential employee files, HR records, and training certificates, and coordinated international visa documentation and travel arrangements.
Education
Degrees, certifications, and relevant coursework
HubSpot Academy
Service Hub Software Certified, Customer Service
Earned the Service Hub Software certification from HubSpot Academy in September 2026, valid until October 2027.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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