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Esmaralda Petersen

@esmaraldapetersen

Message

I keep logistics, HR, payroll, and office administration accurate, organised, and moving.

South Africa

Message

What I'm looking for

I'm seeking a remote administrative opportunity where I can support a distributed team through accurate data capturing, document control, digital communication, problem-solving, and process improvement.

I'm currently coordinating daily administration at Kempston Logistics, where I capture data, process invoices, manage logistics paperwork, and correct documentation errors to improve operational flow.

Across more than a decade in logistics, HR, payroll, sales administration, and client liaison, I've supported high-volume records, timesheets, payslips, recruitment administration, debtors, creditors, and customer queries. I work independently and communicate professionally in Afrikaans and English using Teams, Outlook, Excel, VIP Payroll, and Pastel.

Experience

Work history, roles, and key accomplishments

Current

Junior Admin Controller

Current

Kempston Logistics

Sep 2024 - Present (2 years)

Coordinate daily administration within a busy logistics environment and maintain accurate operational documentation. Capture data, process invoices, and provide professional telephone support.

Data Capturing Invoicing Documentation Courier Services Management Customer Support Outlook Microsoft Teams

Client Liaison Officer

Phakisa Holdings

Feb 2019 - Aug 2024 (5 years 6 months)

Provided client liaison and general administrative support, including timesheet processing and payslip distribution. Maintained client database and supported contract compliance.

Client Liaison Timecard Processing Payslip Distribution Database Management Contract Compliance Recruitment Administration HR Documentation

Administrator / HR

Growthrise 10 (Pty) Ltd / Al Zarra Venter Farmer Projects

Mar 2015 - Jan 2018 (2 years 10 months)

Administered attendance, leave, payroll information, salaries and payslips using VIP Payroll. Processed invoices and supported debtors, creditors and general financial administration.

Sage VIP Payroll Payroll Administration Invoicing Debtors Creditors Financial administration Health And Safety Administration Data Capturing

Administrator / Sales

Glassfit

Apr 2012 - Feb 2015 (2 years 10 months)

Managed reception, customer enquiries and workshop administration in a busy fitment-centre environment. Processed debtors administration, received stock and prepared invoices using Pastel.

Reception Customer Service Debtors Administration Stock Management Invoicing Pastel Counter Sales

Administrator

Umbhaba Estates

Feb 2011 - Apr 2012 (1 year 2 months)

Provided general office administration and supported the accurate handling of day-to-day documentation and records.

Office Administration Documentation Record keeping

Warranty Controller

Incredible Connection

Apr 2010 - Feb 2011 (10 months)

Controlled warranty administration and assisted customers with product-related queries and documentation.

Warranty Administration Customer Service Documentation

Admin Clerk

Fidelity Security Services

Feb 2010 - Apr 2010 (2 months)

Provided general administrative support during a fixed-term contract.

Administrative Support

Admin Clerk

AA Auto Fitment Centre

Mar 2008 - Sep 2008 (6 months)

Performed general administrative duties until the company closed.

Administrative Support

Administration & Counter Sales

Glasfit Nelspruit

May 2007 - Mar 2008 (10 months)

Combined office administration with customer-facing counter sales and service.

Office Administration Counter Sales Customer Service

Education

Degrees, certifications, and relevant coursework

Hoërskool Bergvlam

Grade 12 / Senior Certificate, General

Completed Grade 12 / Senior Certificate in 2004, with subjects including Afrikaans, English, Hotel & Catering, Computer Typing, Business Economics, and Accounting.