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Roza Karapetyan

@rozakarapetyan

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IT project manager with expertise in SaaS product development.

Armenia

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

With over two years of experience in IT project management, I have successfully led cross-functional teams in the development of web and SaaS products. My expertise lies in implementing Scrumban methodology, which has streamlined workflows for teams of six or more, significantly enhancing productivity and clarity. I have a proven track record of managing multiple projects simultaneously from initiation to delivery, ensuring that they are completed on time, within scope, and on budget.

At Neetry, I currently serve as an IT Project/Product Manager, where I have optimized workflows and aligned cross-functional teams with business goals. My previous roles have equipped me with strong skills in stakeholder communication, progress tracking, and aligning project outcomes with strategic business objectives. I thrive in dynamic environments and am passionate about driving digital transformation through innovative software solutions.

Experience

Work history, roles, and key accomplishments

Current

IT Project / Product Manager

Current

Neetry

Feb 2024 - Present (1 year 5 months)

Implemented Scrumban to optimize workflow for a team of 6+, significantly improving productivity and clarity. Successfully manage 2+ projects end-to-end, ensuring on-time and on-budget delivery by aligning cross-functional teams with business goals and acting as the main stakeholder liaison.

Scrumban Project Management Product Management Stakeholder Management Budget Management Jira Notion Trello

Incident Management Specialist

Digitain

Sep 2022 - Jun 2023 (9 months)

Led end-to-end incident management processes to minimize business impact and reduce risks and losses. Collaborated effectively with development teams and kept global stakeholders informed on incident resolution progress. Handled over 10,000 incidents, including high and critical priority cases.

Incident Management Loss Prevention Collaboration Jira Confluence Problem Solving Team Coordination

It Project Manager

Neetry

Apr 2023 - Jun 2023 (2 months)

Coordinated project tasks to meet deadlines and goals, maintaining clear communication through organized documentation. Remotely managed a 4+ member development team to ensure timely project delivery.

Project Coordination Task Management Documentation Remote Team Management Communication Jira Notion Trello Agile Methodologies

It Project Manager

Esterox

Sep 2022 - Dec 2022 (3 months)

Participated in daily stand-ups and sprint rituals within an 8+ member team, contributing to real tasks under mentorship. Gained hands-on experience with agile tools and processes, improving workflow understanding.

Agile Methodologies Scrum Sprint Rituals Jira Notion Trello Confluence

WEB Content Manager

Media Systems

Dec 2020 - Jul 2021 (7 months)

Managed and updated website content, collaborating with design, development, and marketing teams. Monitored performance, optimized traffic, and maintained a timely content schedule for two websites, boosting performance by 45%.

Content Management Collaboration Performance Monitoring WordPress SEO Digital Marketing

Sport Trader

Digitain

Nov 2020 - Sep 2022 (1 year 10 months)

Managed live sports betting projects, ensuring timely delivery and achievement of goals. Monitored live data and coordinated teams to ensure smooth operations for over 8,000 sports events across 100+ partners.

Project Management Monitoring Team Coordination Operations Management Betting Partner Management

Education

Degrees, certifications, and relevant coursework

Yerevan State University

Masters of International Relations, International Relations

Focused on advanced theories and practices in international relations. Explored global political dynamics, diplomacy, and international law.

Yerevan State University

Bachelor of Political Science, Political Science

Studied core concepts in political science, including comparative politics, political theory, and international relations. Developed analytical skills for understanding political systems and processes.