Rotimi Adewumi

I am a customer service representative with a strong background in benefits verification and claims resolution. My experience includes managing high-volume inquiries while ensuring attention to detail and confidentiality. I pride myself on my ability to provide exceptional customer service, effectively utilizing tools like Salesforce to enhance customer interactions.

Throughout my career, I have demonstrated strong communication skills and a commitment to team collaboration. At Axios Clinical Solutions, I successfully handled annual reverification processes and resolved claim denials, ensuring that patients received the support they needed. My previous roles have equipped me with the ability to thrive in fast-paced environments while maintaining a focus on quality and efficiency.

I am passionate about improving customer experiences and have a proven track record of building strong relationships with clients and colleagues alike. I am eager to bring my skills and dedication to a new opportunity where I can continue to make a positive impact.