Rotasha Bacchus

Managed office administration including correspondence, filing systems, scheduling, payroll, invoices, and office supply budgeting while advising on the company’s financial position. Supported rebranding, social media management, and website builds/maintenance using WordPress, Squarespace, and Wix.

Qualified and managed U.S. technical sales opportunities, aligning customer requirements with AVerMedia edge AI and NVIDIA Jetson-based solutions. Led POCs and delivered discovery meetings and product demonstrations to support successful customer evaluations.

Provided pre- and post-sales technical support for embedded AI and edge computing using NVIDIA Jetson platforms. Acted as the technical liaison to resolve hardware/software compatibility issues and support customer evaluation, integration, and deployment.

Analyzed business requirements and contributed to the technical design, development, and testing of assigned software modules. Provided application support by troubleshooting issues and mitigating risks through early planning.

Managed ERP support cases to resolution across Asia and Australia, collaborating with on-shore and off-shore teams. Analyzed legacy systems, documented test results, and resolved 100+ tickets per month, improving team output by 60%.

Maintained and improved the AUO LOHAS client LOHAS system as part of a development team. Built backend features with Node.js and created GUI screens using HTML, CSS, and Vue.js, using Trello to track and plan tasks.

Supported administrative operations by managing incoming/outgoing correspondence, maintaining filing systems, and handling scheduling and clerical duties. Processed payroll, monitored invoices, and assisted with company rebranding and daily office communications.

Provided day-to-day administrative support including correspondence management, filing systems, scheduling, and office operations. Handled payroll processing and reviewed/approved supply requests while supporting company rebranding and communications.

Assisted with the Internet Summer School program by supporting teaching and ensuring students were well cared for. Contributed to the day-to-day learning environment during the program.

Provided customer service in a fast-paced restaurant environment by packing meals, greeting customers, and operating the sales register. Supported kitchen and cleaning duties while preparing and cooking chicken and condiments.

Assisted HR staff with daily administrative tasks and supported program activities during the Internet Summer School. Contributed to general workplace support to help the HR team complete ongoing duties.

Earned a BSc in Computer Science at National Taipei University of Technology (2017–2021).

Completed basic Mandarin proficiency training at the National Taiwan Normal University Mandarin Training Center (2016–2017).

Earned an Associate Degree in Information and Communications Technology and received an Award of Excellence in Information Technology (2012–2014).

Completed CXC O’Level studies at St. Vincent Girls’ High School, covering subjects including Principles of Accounts, Economics, Chemistry, Biology, French, English, Mathematics, Geography, and Information Technology (2007–2012).