Open to opportunities

Ross User

@rossuser1

Message

AI annotation and data analytics specialist blending accurate language skills with Python-driven insights.

Ireland

Message

What I'm looking for

I’m looking for a role where I can combine AI annotation and prompt writing with data analytics—using my Python/JavaScript skills and strong communication to deliver accurate, well-documented results in a collaborative team.

I’m currently working in AI Annotation (June 2025–Present), focusing on prompt writing, proofreading/editing, and translation (English <-> German), while supporting data analytics through careful formatting and analysis. Alongside this, I’ve been doing freelance and Masters thesis work (May 2023–September 2025), where I combine qualitative and quantitative research with scripting, UX/website design, and data-driven presentation.

Before this, I built strong operational experience as an IT Support Hotline agent (B2B) with CPL Solutions (July 2021–May 2023), handling ticketing, password systems management, and remote hardware/software servicing while leveraging Microsoft Office and SAP. I also bring a creative edge through game writing and directing—most notably writing and designing “The Cheese Taster” for my master’s—along with award-level German study and communication skills.

Experience

Work history, roles, and key accomplishments

Current

AI Annotation Prompt Editor

Current

Covalen Solutions

Jun 2025 - Present (11 months)

Created and refined AI annotation prompts, and performed proofreading and editing to improve data quality. Supported data analytics workflows through formatting and structured dataset preparation.

AI Annotation Proofreading Formatting Data Analytics Python JavaScript HTML UX Design

Freelance Translator & Analyst

Freelance

May 2023 - Sep 2025 (2 years 4 months)

Translated and localized documents between English and German while supporting analytics and formatting needs. Wrote and supported small web/UX and scripting deliverables as part of thesis-related work.

Localization Data Analytics Python JavaScript HTML Qualitative Research Quantitative Research

IT Support Hotline Agent

Cpl Solutions

Jul 2021 - May 2023 (1 year 10 months)

Provided business-to-business IT support via hotline, handling Microsoft Office and SAP troubleshooting. Managed password systems and ticketing, and performed remote hardware and software servicing while supporting service documentation and copywriting.

IT Support SAP Ticketing Systems Remote Support Copywriting

Kitchen Porter

Shoda Market Cafe (Glenroyal Hotel)

May 2019 - Feb 2020 (9 months)

Maintained kitchen hygiene and supported basic food preparation in a busy café environment. Followed workplace safety and cleanliness practices to support daily operations.

Kitchen Hygiene Food Preparation Manual Handling Food Safety Teamwork Workplace Safety Basic Prep Work

Warehouse Operative

Musgraves (Kilcock)

Jun 2018 - Nov 2018 (5 months)

Supported warehouse operations including manual handling and driving a warehouse picker for order fulfillment. Performed practical logistics tasks while adhering to safety procedures.

Warehouse operations Manual Handling order fulfillment Safety Compliance Logistics Support Teamwork

Office Assistant & Translator

Mediate Travel

Feb 2016 - Sep 2018 (2 years 7 months)

Managed event administration and manual handling tasks while translating documents and receipts between English and German. Supported day-to-day office operations with reliable administrative coordination.

Event Planning Administrative Support Manual Handling Team Coordination

Education

Degrees, certifications, and relevant coursework

NUI Maynooth

Master's Degree

2024 - 2025

Activities and societies: Thesis surveys with Microsoft Forms; quantitative/qualitative data analysis; wrote and designed “The Cheese Taster” for the degree.

Master's degree at NUI Maynooth (Sept 2024–Sept 2025). Conducted thesis research using Microsoft Forms, including quantitative and qualitative data analytics, and wrote/designed the game “The Cheese Taster” as part of the degree.

NUI Maynooth

2020 - 2023

Grade: 2nd Class Honours, Grade 1

Activities and societies: Vox Populi surveys; quantitative and qualitative thesis research; presented qualitative results on a live university radio broadcast.

Undergraduate degree at NUI Maynooth (Sept 2020–May 2023), graduating with a 2nd Class Honours (Grade 1). Completed thesis work involving quantitative/qualitative research, including Vox Populi surveys and presenting qualitative findings via a live radio broadcast.

Scoil Dara

Leaving Certificate

2018 - 2018

Grade: 365 points; H1 (Higher Level German)

Leaving Certificate at Scoil Dara, Kilcock (2018), earning 365 points. Achieved an H1 in Higher Level German and was nominated for a Swiss Embassy award for outstanding performance in German language studies.