Rosie Moss
@rosiemoss
Reliable healthcare receptionist and administrator experienced in GP practice systems and patient support.
United KingdomWhat I'm looking for
I am a hardworking, enthusiastic and motivated receptionist and administrator with hands-on experience in GP surgery operations and patient-facing roles. I have developed strong competency with SystmOne and routine clinical administration, including appointment booking, medication and referral queries, scanning, and general office duties.
My background includes support work for adults with learning disabilities and customer-facing roles in hospitality, which built my communication, personal-care, and teamwork skills. I am punctual, adaptable, and able to perform well under pressure while maintaining a high standard of work.
I am eager to continue learning and contribute positively to a team-focused healthcare environment, bringing reliability, flexibility with hours, and a strong work ethic to support colleagues and patients.
Experience
Work history, roles, and key accomplishments
Receptionist / Administrator
McKenzie House Surgery
Jan 2023 - Present (3 years 1 month)
Manage patient calls and appointment bookings, handle medication and referral queries, and perform scanning and general administrative duties using SystmOne in a GP surgery environment.
Bar Staff / Waitress
Golden Lion
Jan 2017 - Dec 2018 (1 year 11 months)
Served food and drinks, processed customer orders and payments, supported bar service and assisted in kitchen cleaning to maintain service standards.
Cleaner
Classical Cleaning Company
Jan 2015 - Dec 2017 (2 years 11 months)
Cleaned student accommodation across multiple properties, ensuring hygienic standards and timely completion of tasks.
Support Worker
Hope House
Jan 2021 - Present (5 years 1 month)
Provided personal care, household support and meal preparation for adults with learning disabilities, ensuring safety and promoting independence.
Education
Degrees, certifications, and relevant coursework
TUTeesside University
Level 2, Early Childhood Studies
Completed Early Childhood Studies Level 2 coursework focused on foundational childcare theory and practice.
Brinkburn College
A-levels, Media Studies / English Language
Studied A-levels in Media Studies and English Language.
High Tunstall College of Science
GCSEs, General Secondary Education
Completed GCSEs including Citizenship (A), English Language (B), English Literature (C), Maths (C), Science (C), and PE (A).
Availability
Location
United KingdomAuthorized to work in
Job categories
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