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Roseve Lamayon

@rosevelamayon

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I manage SaaS client accounts, onboarding, support, and stakeholder operations.

Philippines

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What I'm looking for

I'm looking for a client-facing operations or customer success role where I can manage accounts, improve follow-through, keep stakeholders aligned, and support onboarding, retention, and growth.

I've managed approximately 30 SaaS client accounts at Taskmaverick, guiding pre-launch preparation, onboarding, support, issue resolution, account monitoring, and expansion while keeping progress and next actions clear in HubSpot and Airtable.

At Gifted Gabber, I coordinate multi-stakeholder student and research engagements across families, coaches, mentors, and staff. My background in school administration and teaching has strengthened my follow-through, documentation, scheduling, and ability to turn complex requirements into clear next steps.

Experience

Work history, roles, and key accomplishments

Current

Creative Writer & Pod Counselor

Current

Gifted Gabber

Jan 2025 - Present (1 year 9 months)

Coordinate deadlines, requirements, revisions, and next steps across a five-student counseling pod, families, coaches, mentors, and research staff. Provide 1:1 guidance on resumes, applications, essays, academic projects, and research-related work.

Coordination Communication Skills Follow ups Session Planning Feedback Loops Client Facing Communications

Online English Teacher

International Schooling

Jan 2026 - Dec 2026 (11 months)

Provided online English instruction to students.

Partnerships Assistant

Premium Inboxes

Jun 2026 - Sep 2026 (3 months)

Supported partnership and growth initiatives through prospect research, personalized outreach, follow-ups, lead tracking, and relationship management. Maintained Excel-based prospect and partnership pipelines with verified contacts and next actions.

Prospect Research Outreach Follow ups Lead Tracking Relationship Management Excel Pipeline Management Reporting

Customer Success Representative

Taskmaverick

Dec 2024 - Jun 2026 (1 year 6 months)

Managed approximately 30 client accounts concurrently across pre-launch preparation, onboarding, ongoing communication, account monitoring, support, and expansion. Kept account status and next actions visible in HubSpot and Airtable.

Customer Success Account Management Onboarding Issue Resolution HubSpot Airtable Client Communication Retention Expansions

Administrator & English Teacher

St. Isidore Academy of Bukidnon, Inc.

Jun 2013 - Dec 2024 (11 years 6 months)

Coordinated school operations, curriculum and program implementation, documentation, schedules, and stakeholder communication while teaching Grades 7-12. Managed competing operational and academic priorities with accurate records and dependable follow-through.

Operations Coordination Curriculum Implementation Documentation Scheduling Stakeholder Communication Teaching Record keeping