RHRosenda Hunter
@rosendahunter
Dedicated customer service representative with a passion for quality.
PhilippinesWhat I'm looking for
I am a responsible and passionate customer service representative with years of experience dedicated to delivering outstanding quality and service. My journey began at Davao Doctor's College, where I completed my Diploma of Senior High School in 2020. Since then, I have honed my skills in customer service across various roles, ensuring that every customer interaction is handled with care and professionalism.
In my previous positions at Alorica and iQor, I addressed customer inquiries efficiently and effectively, always striving to maximize customer satisfaction. My time at McDonald's and a ramen store in Japan further developed my ability to work in fast-paced environments while maintaining high standards of service. I take pride in building rapport with customers and ensuring their needs are met promptly and courteously.
Experience
Work history, roles, and key accomplishments
Ramen Store Staff
Kai to Niboshi tokidoki Noukou
Dec 2022 - Jan 2024 (1 year 1 month)
In my role as Ramen Store Staff, I prepared orders, ensured excellent presentation and quality standards, and greeted customers with a positive attitude.
Crew Member
McDonald's
May 2022 - Jul 2022 (2 months)
As a Crew Member at McDonald's, I prepared orders to deliver excellent presentation and quality standards while maintaining a clean and safe working environment.
Customer Service Representative
iQor
Jan 2022 - Mar 2022 (2 months)
At iQor, I maximized customer satisfaction by resolving service issues promptly and assisted in fulfilling customer requests via email, online chat, and telephone.
Customer Service Representative
Alorica
Sep 2020 - Sep 2021 (1 year)
As a Customer Service Representative at Alorica, I addressed customer service inquiries quickly and accurately, assisted with product-related questions, and built rapport through professional communication.
Education
Degrees, certifications, and relevant coursework
DCDavao Doctor's College
Diploma of Senior High School, Accountancy, Business and Management
2018 - 2020
Completed a Diploma of Senior High School with a focus on the ABM track, emphasizing responsibility and passion for delivering outstanding quality and service.
Availability
Location
PhilippinesAuthorized to work in
Job categories
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