Rosemary Udohette
@rosemaryudohette
Energetic customer care representative with a passion for service excellence.
What I'm looking for
I am an energetic self-starter with a strong background in customer relations and marketing. My experience as a Customer Care Representative at Intertrade Supply Limited has equipped me with the skills to manage high call volumes and resolve client concerns efficiently. I take pride in providing exceptional service to clients, particularly in challenging situations.
My educational journey at Arthur Jarvis University, where I am pursuing a B.Sc. in Computer Science, complements my practical experience. I am adept at utilizing Google Workspace to organize and collaborate on projects effectively, contributing to process improvements and enhancing customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Intertrade Supply Limited
Feb 2024 - Jun 2024 (4 months)
Managed a high call volume in a call center setting, prioritizing customer satisfaction. Efficiently resolved client concerns, complaints, and billing issues while contributing to process improvement efforts.
Education
Degrees, certifications, and relevant coursework
Arthur Jarvis University
Bachelor of Science, Computer Science
2024 - 2027
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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