Rose Clarke

Provided administrative support to the Corporate Services Unit, supervised clerical staff, managed registers and filing systems, and coordinated meetings/events to ensure timely completion of unit objectives.

Coordinated student admissions operations, maintained confidential student records and SIS/FEITH databases, supervised office staff in absence of supervisors, and improved registration and intake processes for multiple campuses.

Managed CSR desk communications, coordinated recruitment outreach for MBA programmes, maintained rosters and visitor access, and supported events and graduation logistics.

Coordinated facility management and administrative services for client sites, managed access control and ID issuance, and liaised with contractors and security to maintain operations.

Handled front-desk reception, PABX phone operations, scheduled client appointments for mortgage officers, and processed internal/external correspondence and cheque distribution.

Grade: 2nd Class Honours

Completed a Bachelor of Arts with 2nd Class Honours (Level 6) in Human Resource Management through the University of Greenwich partnership, covering people management, employee relations, reward and motivation, employment law, and HR analytics.

Completed an Associate of Arts degree in Co-operative Studies with a focus on Human Resource Management and a minor in Psychology, covering industrial relations, HR mathematics, organisational behaviour and compensation.

Attained a Group Diploma in Business and Industrial Administration (Level 3) with LCCI principles and practice in management, business administration and e-commerce.

Completed multiple short courses and certifications in computer literacy and business software (WordPerfect, Microsoft Office suite, DOS theory) and apprenticeship performance training.