Rosa Arely Jaco de Castaneda

I’m a bilingual professional who brings strong communication, organizational ability, and computer skills to data-focused work. I’m detail-oriented and reliable, and I enjoy working accurately with information while quickly adapting to new systems and tools.

My customer service training has strengthened my patience, professionalism, and ability to stay calm and helpful in fast-paced interactions. Through an intensive English and call center culture program, I developed skills in active listening, empathy, conflict resolution, and handling scripts.

I’m comfortable using key productivity platforms, including Microsoft Office (Word, Excel, PowerPoint) and Google Workspace, plus internet research for supporting tasks. I also have basic HTML/CSS knowledge, and I type 40+ words per minute with a focus on precision.

As I continue learning through web development fundamentals, I’m motivated to apply my accuracy, organization, and efficiency to a role where data integrity matters. I’m currently seeking an opportunity as a Data Entry Clerk where I can contribute with efficient data management and continue growing professionally.