RYRoopika Y
@roopikay
Senior Technical Writer specializing in DITA XML, help systems, and developer-focused API documentation.
IndiaWhat I'm looking for
I am a Senior Technical Writer with extensive experience creating user guides, installation manuals, administration guides, and release notes for enterprise products.
I have designed and maintained online and offline help systems using tools such as Oxygen XML, RoboHelp, Confluence, and HTML, and managed version control with GIT and Perforce.
Across roles at EdgeVerve, Infoblox, ArisGlobal, and others, I led documentation for product releases, localization guides, knowledge base updates, and rebranding initiatives while collaborating with cross-functional teams and using JIRA for task management.
I leverage AI Copilot to draft and review content, ensure accessibility and consistency with in-house style guides, and maintain high quality through peer reviews and audits.
Experience
Work history, roles, and key accomplishments
Senior Member Content Writer
EdgeVerve
Feb 2022 - Jan 2026 (3 years 11 months)
Created localization guides and a full range of user-facing documentation for the AI Next product, managed version control with GIT, and integrated AI Copilot to accelerate drafting and validate deliverables for accessibility and training.
Information Developer
Infoblox
Jan 2020 - Jan 2022 (2 years)
Managed Confluence spaces and produced user guides, installation manuals, and release notes for enterprise solutions, maintained HTML-based online help, and managed version control via Perforce to improve global content accessibility.
Senior Technical Writer
ArisGlobal
Dec 2014 - Jan 2020 (5 years 1 month)
Authored and updated user manuals, installation and database guides, produced help files and release notes using RoboHelp, and led style-guide and rebranding efforts including RoboHelp CSS creation to ensure documentation quality.
Senior Technical Writer
Youflik Social NetConnect Pvt Ltd
Aug 2013 - Nov 2014 (1 year 3 months)
Individual contributor producing technical content and product documentation for the Youflik social networking platform, supporting product maintenance and content workflows.
Specialist Technical Writer
Fidelity Investment Services
Aug 2009 - Sep 2011 (2 years 1 month)
Produced technical documentation and supported documentation processes for investment services, contributing to user and administrative guides to support stakeholders.
Technical Writer
Triumph India Software Services Pvt. Ltd
Jun 2007 - Dec 2008 (1 year 6 months)
Created technical documents and user-facing manuals to support software products and services as part of the documentation team.
Education
Degrees, certifications, and relevant coursework
Institute for Technology and Management
Postgraduate Diploma in Business Administration, Information Technology
2005 - 2007
Grade: 74%
Completed a Postgraduate Diploma in Business Administration with a focus on Information Technology, achieving 74%.
Sri Dharmastala Manjunateshwara College, Mysore University
Bachelor's degree, Physics, Mathematics and Computer Science
2001 - 2004
Grade: 59%
Completed undergraduate studies in Physics, Mathematics, and Computer Science, achieving 59%.
Availability
Location
IndiaAuthorized to work in
Job categories
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