Ronit Bista
@ronitbista
Dedicated IT professional delivering L2/L1 network support and DevOps-enabled cloud automation.
What I'm looking for
I’m a dedicated IT professional with hands-on experience in Network Support, System Administration, and DevOps technologies. I focus on troubleshooting and deploying reliable solutions while ensuring high service availability.
In my current L2 Corporate Support role, I install, configure, and maintain routers, switches, firewalls, and wireless access points. I monitor network alerts and outages for rapid incident response, and I perform wireless site surveys to optimize coverage, channel selection, and signal strength.
Earlier, I provided L1 retail support for broadband and connectivity issues, helping customers with troubleshooting and coordinating escalations to resolve network problems. I also bring a strong foundation from hands-on computer technician work and DevOps with AWS training, including Docker, Kubernetes basics, AWS services, and CI/CD using GitHub Actions and Jenkins.
Experience
Work history, roles, and key accomplishments
Corporate Support L2
ClassicTech Pvt. Ltd
Sep 2024 - Present (1 year 9 months)
Install, configure, and maintain routers, switches, firewalls, and wireless access points. Monitor network alerts and troubleshoot wired/wireless connectivity issues to support rapid incident response and high service availability.
Retail Support L1
ClassicTech Pvt. Ltd
Mar 2024 - Sep 2024 (6 months)
Provide L1 technical support for broadband and network-related issues, including connectivity troubleshooting and service activation. Coordinate with technical teams to resolve escalated network problems.
Computer Technician
Dantakali F.M.
Oct 2021 - Apr 2023 (1 year 6 months)
Maintain and repair computer systems and peripheral devices, installing operating systems, drivers, and essential software. Support broadcasting and office equipment with hands-on technical troubleshooting.
Education
Degrees, certifications, and relevant coursework
Kathmandu National College
Bachelor of Computer Applications (BCA), Computer Applications
2023 -
Pursuing a Bachelor of Computer Applications (BCA) at Kathmandu National College since Nov 2023.
Megha Himalayan School
Higher Secondary Education (+2), Computer Science
Completed +2 in Computer Science at Megha Himalayan School in 2022.
Nepal Police School
School Leaving Certificate (SEE), General/Secondary Education
Completed SEE at Nepal Police School in 2020.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
github.com/ronitbista0400-byteSocial media
Job categories
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