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Ronalyn BDano

@ronalynbdano

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Administrative aide at Abuyog District Hospital who processed patient records and PhilHealth documentation.

Philippines

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At Abuyog District Hospital, I processed and updated patient information, prepared reports, and managed emails. I also processed PhilHealth insurance documentation and provided IT technical support.

As an Account Supervisor at Ramas-Uypitching Sons, Inc. (RUSI Motorcycles), I supervised branch accounts, reconciled client balances, and managed administrative records. I coordinated with clients and team members on account inquiries and billing concerns.

Earlier, I entered and verified freight documentation at Freight Process Outsourcing Solutions, Inc. and provided chat support for an international Internet Service Provider account at QUALFON PHILIPPINES, INC. I hold a Bachelor of Science in Information Technology from Notre Dame Of Abuyog, Inc.

Experience

Work history, roles, and key accomplishments

Administrative Aide

Abuyog District Hospital

Sep 2022 - Jan 2026 (3 years 4 months)

- Access, check for errors (including grammar), process, and update patient information in the computer system.
- Prepare, encode, and send reports via email
- Managing emails
- Performed administrative and data-processing responsibilities supporting day-to-day hospital operations.
- Processed PhilHealth insurance documentation with high accuracy
- Provided IT technical support.
- Managed confiden

Account Supervisor

Ramas-Uypitching Sons, Inc. (RUSI Motorcycles)

Jan 2021 - Feb 2022 (1 year 1 month)

- Supervised branch accounts, reconciled client balances, and managed administrative records.
- Coordinated with clients and team members to resolve account inquiries and billing concerns promptly.

Key Entry Operator

Freight Process Outsourcing Solutions, Inc.

Sep 2019 - Jan 2020 (4 months)

- Accurately and efficiently input and verified large volumes of freight and shipping documentation into digital tracking systems.
- Maintained strict data accuracy benchmarks under tight turnaround schedules.

Customer Service Representative - Chat support

QUALFON PHILIPPINES, INC.

Jun 2017 - Dec 2017 (6 months)

Provided real-time, chat-based customer support for an international Internet Service Provider (ISP) account at Qualfon Philippines, Inc. Managed multiple concurrent chats to assist subscribers with account management, billing inquiries, and basic technical troubleshooting while delivering high customer satisfaction.