At Roan African Safaris, I managed client communications and coordinated accommodation, transportation, reservations, and itineraries. I also prepared travel proposals and documents, maintained booking records, and followed up with clients and suppliers on outstanding arrangements.
At TalentPop, I handled more than 300 customer requests per week through email, phone, and chat, keeping case information and follow-ups organized. In other customer support and administrative roles, I maintained operational records, including more than 1,000 records in Google Sheets at Safer Road Rescue Group.
