RURona Bethari User
@ronabethariuser
Dedicated customer specialist with a track record of delivering exceptional service.
TurkeyWhat I'm looking for
I am a dedicated customer specialist with a proven track record of delivering exceptional service. My experience spans several roles, including Operational Manager and Sales Representative, where I have honed my skills in building positive client relationships and resolving issues effectively. I pride myself on my strong communication skills and customer-centric approach, which ensures satisfaction and loyalty among clients.
Throughout my career, I have successfully overseen day-to-day operations, developed strategic operational plans, and streamlined processes to enhance overall efficiency. For instance, during my tenure as an Operational Manager, I implemented changes that resulted in a 20% increase in operational efficiency. My recent role as a Sales Representative has further sharpened my ability to actively prospect and cultivate new business opportunities, consistently achieving monthly sales targets and maintaining high levels of customer satisfaction.
Experience
Work history, roles, and key accomplishments
Sales Representative
DR CAN ESTHETIC
Sep 2023 - Present (1 year 9 months)
Assisted customers in selecting and purchasing products, consistently achieving monthly sales targets. Resolved customer inquiries and concerns promptly, negotiating terms and closing deals worth over 5000 euro per client.
Sales Representative
TIXEE
Jul 2022 - Jul 2023 (1 year)
Actively prospected and cultivated new business opportunities through cold calling and networking. Achieved sales targets by contacting at least 150 numbers a day.
Operational Manager
KOALI LOUNGE AND DINE
Jan 2020 - Jan 2022 (2 years)
Managed a team of 12 employees, conducting performance reviews and fostering continuous improvement. Responsible for recruitment, training, and performance evaluation.
Operational Manager
WARUNG SPECIAL KEJU MALANG
Aug 2017 - Jan 2020 (2 years 5 months)
Oversaw day-to-day operations, ensuring seamless coordination between departments and optimizing workflows to enhance overall efficiency. Developed and implemented strategic operational plans, resulting in a 20% increase in operational efficiency.
Education
Degrees, certifications, and relevant coursework
BUBrawijaya University
Bachelor of Sociology, Sociology
2015 - 2019
Studied sociology, focusing on social behavior, institutions, and relationships within society. Developed critical thinking and analytical skills through various research projects and community engagement activities.
SMAN 2 Madiun
Secondary School Diploma
2012 - 2015
Completed secondary education with a focus on general studies, preparing for higher education and developing foundational skills in various subjects.
Availability
Location
TurkeyAuthorized to work in
Job categories
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