Romana Rao

I am a dedicated professional with extensive experience in client management and compliance. As a Sr. Claims Specialist at RaoFund Inc., I honed my skills in identifying and ensuring compliance with state unclaimed property laws, which involved meticulous attention to detail and excellent communication. My role required me to assist clients effectively, leading to improved client satisfaction and revenue growth for the firm.

Prior to that, I served as an Account Manager at Shaztek LLP, where I was responsible for developing and nurturing client relationships to promote retention and loyalty. My focus was on onboarding clients, providing service demonstrations, and ensuring they maximized the use of our platform. I take pride in my ability to understand client needs and proactively address their concerns, which has been instrumental in driving customer satisfaction and business growth.