rokia eltanany
@rokiaeltanany
Motivated IT student skilled in Microsoft Office and customer-focused technical support.
What I'm looking for
I am a motivated, detail-oriented Information Technology student at Menoufia University with certifications in ICDL and MOS, and strong proficiency in Microsoft Office 365. I bring proven teamwork, quick-learning ability, and calm interpersonal skills to collaborative environments.
I have experience and interest in customer service and online technical support, and I handle challenging situations with composure while resolving issues efficiently. I am eager to contribute to team success and continue growing my technical and service skills.
Experience
Work history, roles, and key accomplishments
Information Technology Student
Menoufia University
Jan 2022 - Present (3 years 10 months)
Pursuing a Bachelor's in Information Technology (expected 2026) with demonstrated proficiency in Microsoft Office and certifications (ICDL, MOS); contributes effectively in collaborative environments and resolves customer issues calmly.
Education
Degrees, certifications, and relevant coursework
Menoufia University
Bachelor of Specific Education, Information Technology
2022 -
Pursuing a Bachelor of Specific Education in the Information Technology Department with anticipated graduation in 2026; coursework and activities focused on IT applications and customer-facing technical support.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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