Rohit Lal

Maintained strong relationships with vendors to ensure timely deliveries and accurate fulfillment of orders across Canada. Managed logistical issues and discrepancies, providing excellent customer service.

Exceeded sales targets through direct neighbourhood sales and product installations while providing exceptional customer service and tailored solutions for diverse customer needs.

Managed customer inquiries and ensured timely fulfillment of orders, addressing issues as needed. Collaborated with carriers to resolve real-time logistical challenges.

Performed sales order fulfillment within shipping deadlines by picking orders and processing them for dispatch. Optimized order fulfillment by rectifying discrepancies with picked orders.

Strategized and executed online and offline marketing campaigns for in-house premium brands of spices and super seeds. Managed orders from e-commerce platforms and channel partners, achieving a 98% delivery accuracy rate and reducing operational costs by 15%.

Exceeded sales targets by performing B2B and B2C direct ed-tech sales using Salesforce as the primary CRM. Managed a team of 15 sales reps by developing and improving sales pitches for effective communication.

Pursued a Master's degree in Strategic Global Business Management at Conestoga College in Ontario, Canada.

Earned a Bachelor of Engineering in Mechanical from Mumbai University.