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Rohit Haider

@rohithaider

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Operations and category leader driving procurement, fulfillment and process digitization.

India

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What I'm looking for

I seek a role where I can lead operations or category management, drive process digitization, improve NPS and supply efficiency, and scale multi-city fulfillment with data-driven decision-making.

I am an operations and category management professional with 8+ years of experience across procurement, vendor management, multi-city warehouse operations, and fulfillment. I have led end-to-end category and fulfillment operations for 7+ cities, implemented process digitization (Zoho, Excel automation, Power BI), and driven revenue growth while improving NPS and supply efficiency.

My achievements include establishing procurement processes that managed ₹1 crore quarterly, driving ₹50 lakh in quarterly revenue with 30% growth, and improving a city NPS from -18% to 56% through operational strategy, vendor onboarding, and cross-functional collaboration. I am skilled in forecasting, data visualization, inventory reconciliation, and team leadership focused on operational excellence.

Experience

Work history, roles, and key accomplishments

Operations Lead

NoBroker Technologies Solutions Private Limited

Jan 2023 - Oct 2025 (2 years 9 months)

Led end-to-end category and fulfillment operations across 7+ cities, implemented process digitization and Zoho automation, and improved city NPS from -18% to 56% while managing ₹1 crore quarterly procurement.

Procurement Vendor Management Zoho Excel Power BI Process Automation

Operations Associate

NoBroker Technologies Solutions Private Limited

Apr 2022 - Jan 2023 (9 months)

Managed Plumbing, Electrical and Carpentry categories in Bangalore, onboarded and trained 150+ vendors, led an 8-member team and increased city NPS from -18% to 56% through operational improvements.

Vendor Onboarding Team Leadership NPS Vendor Management Operations Management Training

Associate Relationship Manager

NoBroker Technologies Solutions Private Limited

Dec 2020 - Mar 2022 (1 year 3 months)

Handled customer escalations, partner assignments and inbound/outbound support for home maintenance services, contributing to monthly NPS targets and operational improvements.

Customer Escalation NPS Operational Support Stakeholder Management

Operations Executive

Sarora Formulation

Dec 2018 - Aug 2020 (1 year 8 months)

Supervised inventory, sales and purchase reporting, managed collections and payments, and built vendor relationships to achieve revenue targets for medical devices and equipment.

Inventory Management Sales Reporting Purchasing Collections Vendor Relations Revenue Targets

Business Development Executive

RH Medical Agencies

Oct 2015 - Nov 2018 (3 years 1 month)

Managed inventory, sales and purchase reports, streamlined distribution processes and drove sales of medical devices and equipment to support business growth.

Business Development Distribution Sales Inventory Control Reporting Sales Strategy

Education

Degrees, certifications, and relevant coursework

Sri Chaithanya College of Pharmacy

Bachelor of Pharmacy, Pharmacy

2011 - 2015

Completed B.Pharmacy at Sri Chaithanya College of Pharmacy, focusing on pharmacy studies with practical and theoretical training from 09/2011 to 07/2015.