Rohit Chauhan

I am a results-driven Senior Lead Business Analyst with extensive experience in CRM product management and marketing technology solutions. My career has been defined by my ability to lead CRM strategy, system integrations, and data-driven decision-making to enhance business operations. I have a proven track record of working with Account360.ai CRM and Microsoft Dynamics CRM, ensuring seamless CRM adoption and process automation.

Throughout my career, I have successfully implemented CRM solutions across various industries, including beverage, consumer packaged goods, casino gaming, and healthcare. My role at Droisys India Pvt Ltd has allowed me to lead the implementation of Account360.ai CRM, where I designed and executed integration strategies that enhanced data accuracy and customer insights. I am passionate about stakeholder collaboration and have engaged with cross-functional teams to align CRM capabilities with business needs, ensuring that our solutions meet the highest standards.

With a Master’s degree in Business Analytics from BITS, Pilani, and certifications in Microsoft Dynamics CRM and Scrum methodologies, I am committed to continuous learning and professional growth. I thrive in dynamic environments where I can leverage my skills to drive impactful results and contribute to the success of my organization.