Monika Karamchandani
@monikakaramchandani
I build scalable Salesforce CRM solutions, automation, and customer portal experiences.
IndiaWhat I'm looking for
At LogicMonitor, I optimize Salesforce CRM customer portal solutions and implement advanced automation using Salesforce Einstein and Agentforce to improve platform efficiency and user experiences.
I've spent over 12 years in Salesforce-focused roles, including Principal Consultant at MSC Software, delivering scalable, user-centric CRM solutions across Sales Cloud, Service Cloud, Community Cloud, and CPQ.
My background also includes team leadership at BMC Software and Wipro. I bring Salesforce Platform Developer I and Service Cloud Consultant certifications alongside hands-on technical leadership.
Experience
Work history, roles, and key accomplishments
Sr. Salesforce Administrator
LogicMonitor
Sep 2021 - Present (5 years 2 months)
Worked as Sr. Salesforce Administrator at LogicMonitor.
Worked as Principal Consultant at MSC Software.
Worked as Team Lead at BMC Software.
Worked as Information Technology Team Lead at Wipro.
Education
Degrees, certifications, and relevant coursework
Birla Institute of Technology and Science, Pilani
Master of Science - MS, Computer Science
Salesforce
Salesforce Certified Service Cloud Consultant
Issued Apr 2024
LogicMonitor, Inc.
LogicMonitor Certified Associate
Issued Dec 2022 · Expired Dec 2024
Salesforce
Salesforce Certified Platform Developer I
NovelVista Learning Solutions
Expert Scrum Master Certified (ESMC)
NovelVista Learning Solutions
PRINCE2 Agile® Foundation & Practitioner
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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