Open to opportunities

Rohan singh

@rohansingh7

Message

I build SaaS products that improve adoption, activation, and operational efficiency.

India

Message

What I'm looking for

I'm looking to build data-driven SaaS products where I can turn user and stakeholder insights into scalable features, lead end-to-end product delivery, and improve adoption, retention, and business outcomes.

At Rakuten India, I lead products including Rakuten SixthSense, an observability platform, and TAP, a test automation platform. I increased active user adoption by 30% through role-based access control and improved user activation by 18% within 60 days by addressing onboarding drop-off.

I translate stakeholder interviews, usability sessions, funnel analysis, and gap analysis into prioritized requirements, roadmaps, and product decisions. I've led AI-powered metric forecasting, root cause analysis, Razorpay payment gateway integration, test case management, and workflow automation capabilities.

Before product management, I built platform systems as a software engineer. I launched ProTask, improving productivity by 25% across eight departments, and built API automation microservices that improved execution efficiency by 40%.

I enjoy bringing technical depth to product decisions, collaborating across engineering and business teams, and delivering products that solve practical user problems.

Experience

Work history, roles, and key accomplishments

Current

Product Manager

Current

Rakuten India Private Limited

Apr 2022 - Present (4 years 4 months)

Increased active user adoption by 30% by leading stakeholder requirements gathering and end-to-end development of role-based access control (RBAC). Improved user activation by 18% within 60 days by conducting funnel analysis and user interviews to diagnose onboarding drop-off.

Product Management Requirements Gathering Stakeholder Management Funnel Analysis User Interviews Gap Analysis RBAC AI Root Cause Analysis Test Case Management GUI Recorder Scrum Onboarding

Software Development Engineer 1

Rakuten India Private Limited

Jul 2021 - Mar 2022 (8 months)

Gathered requirements from internal stakeholders and led development and launch of ProTask, an internal workflow tool that digitized manual processes and lifted productivity by 25% across 8 departments. Architected API automation microservices for scalable testing workflows, cutting QA cycle time and improving execution efficiency by 40%.

Requirements Gathering API Automation Microservices Frontend Development Backend Development Acceptance Criteria QA

Associate Software Engineer

Rakuten India Private Limited

Jul 2020 - Jul 2021 (1 year)

Designed UI and onboarding workflows grounded in gathered user requirements, improving adoption and reducing dependency on support. Built QR-based login for a travel platform product, cutting login time by 50% and strengthening cross-platform accessibility.

UI Design Onboarding Logins Viber WhatsApp