Looking for a job

Moin User

@roguevirus24

Payments Operations and Customer Success Professional | MSc International Business, UK | Fintech Research | Remote Ready

India

Message

What I'm looking for

Payments operations and customer success professional with 2.5 years UK experience managing teams, driving revenue growth, and maintaining compliance in regulated financial services environments. MSc International Business Management from Manchester Metropolitan University. Available immediately for remote roles globally.

I've delivered operational improvements at Onestop Stores, increasing efficiency by 15%, improving operational performance by 10%, and coordinating cross-functional teams of 10+ to achieve 100% on-time project completion.

My experience spans international business operations, global logistics, process optimization, scheduling, communications, and customer-facing service. At Mimi Leisure Limited, I supported day-to-day hospitality operations, while at Manchester Metropolitan University I guided international students and increased programme participation by 40% through engagement communications.

With an MSc in International Business from Manchester Metropolitan University, I'm focused on applying strategic planning, cross-border project coordination, and team leadership to grow global operations.

Experience

Work history, roles, and key accomplishments

Retail Shift Manager

Onestop Stores

Mar 2024 - May 2026 (2 years 2 months)

Operations & Business Professional at N/A
2+ Years UK Management Experience
• Spearheaded operational initiatives, enhancing efficiency by 15% and boosting productivity within a dynamic international business context.
• Coordinated and led diverse cross-functional teams of 10+, ensuring seamless communication and achieving 100% on-time project completion.
• Optimized key business processes, result

Administrative Assistant

Mimi Leisure Limited

Dec 2023 - Jul 2025 (1 year 7 months)

Supported day-to-day administrative operations in a hospitality environment. Managed scheduling, communications, and operational coordination. Delivered customer-facing service to high standards in a busy commercial setting.

Student Services Peer Guide

The Manchester Metropolitan University

Aug 2023 - Jul 2024 (11 months)

Provided one-to-one guidance and support to incoming students navigating university systems. Acted as a first point of contact for student welfare and academic queries across a diverse international cohort.

International Engagement Ambassador

The Manchester Metropolitan University

Sep 2023 - Dec 2023 (3 months)

Organised engagement events attended by 200+ international students. Developed communication strategies resulting in 40% increase in programme participation. Liaison between student communities and institutional teams.