Payments operations and customer success professional with 2.5 years UK experience managing teams, driving revenue growth, and maintaining compliance in regulated financial services environments. MSc International Business Management from Manchester Metropolitan University. Available immediately for remote roles globally.
Looking for a job
Moin User
@roguevirus24
Payments Operations and Customer Success Professional | MSc International Business, UK | Fintech Research | Remote Ready
IndiaWhat I'm looking for
I've delivered operational improvements at Onestop Stores, increasing efficiency by 15%, improving operational performance by 10%, and coordinating cross-functional teams of 10+ to achieve 100% on-time project completion.
My experience spans international business operations, global logistics, process optimization, scheduling, communications, and customer-facing service. At Mimi Leisure Limited, I supported day-to-day hospitality operations, while at Manchester Metropolitan University I guided international students and increased programme participation by 40% through engagement communications.
With an MSc in International Business from Manchester Metropolitan University, I'm focused on applying strategic planning, cross-border project coordination, and team leadership to grow global operations.
Experience
Work history, roles, and key accomplishments
Operations & Business Professional at N/A
2+ Years UK Management Experience
• Spearheaded operational initiatives, enhancing efficiency by 15% and boosting productivity within a dynamic international business context.
• Coordinated and led diverse cross-functional teams of 10+, ensuring seamless communication and achieving 100% on-time project completion.
• Optimized key business processes, result
Supported day-to-day administrative operations in a hospitality environment. Managed scheduling, communications, and operational coordination. Delivered customer-facing service to high standards in a busy commercial setting.
Provided one-to-one guidance and support to incoming students navigating university systems. Acted as a first point of contact for student welfare and academic queries across a diverse international cohort.
International Engagement Ambassador
Sep 2023 - Dec 2023 (3 months)
Organised engagement events attended by 200+ international students. Developed communication strategies resulting in 40% increase in programme participation. Liaison between student communities and institutional teams.
Worked as Team Coordinator Strategy at Chamela Helpdia Charitable Trust (CHCT).
Team Coordinator Campus Ambassadors
Jan 2022 - Feb 2022 (1 month)
Worked as Team Coordinator Campus Ambassadors at Chamela Helpdia Charitable Trust (CHCT).
Worked as Human Resources Intern at Chamela Helpdia Charitable Trust (CHCT).
Education
Degrees, certifications, and relevant coursework
TU
The Manchester Metropolitan University
Master's degree, International Business
2023 - 2024
OU
Osmania University
Bachelor of Business Administration - BBA
2019 - 2022
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Job categories
Skills
Operations ManagementInternational BusinessProcess OptimizationTeam LeadershipTeam CoordinationStrategic PlanningProject ManagementCross Cultural CommunicationOperational EfficiencyCustomer ServiceDigital PaymentsCRM ManagementCustomer SuccessFintechRevenue OperationsSales OperationsData ReportingCompliance DocumentationProcess ImprovementStakeholder Management
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