Rod User

I’m a detail-oriented professional transitioning into a Virtual Assistant role, bringing a strong background in IT support, bookkeeping, and administrative work. I focus on remote workflows, confidential data handling, and productivity improvements that help clients stay organized and move faster. I’m also committed to efficiency, accuracy, and reliability in every task I own.

In recent project-based work, I’ve provided hands-on computer and laptop support, including system setup, troubleshooting, and file management. Before that, I delivered remote IT assistance to staff, maintained IT inventory, monitored system updates, and supported procurement and documentation for business operations. Alongside the technical side, I managed bookkeeping tasks such as accounts payable/receivable, payroll processing, and invoice tracking to keep financial records accurate.

I’ve also built strong administrative and people-support experience, managing schedules, appointments, and daily care responsibilities while maintaining confidentiality. I’m skilled in customer service and client communication, and I use tools like Google Workspace, Microsoft Office, and Zoom to streamline operations. With training including an AI Masterclass Certification and experience-based bookkeeping/financial management, I’m ready to provide dependable virtual support, clear communication, and organized execution from day one.