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Rodrigo Borja

@rodrigoborja

I manage SBA, PPP, and mortgage loan portfolios with precise compliance.

Puerto Rico
Message

What I'm looking for

I'm looking for a loan servicing or portfolio management role where I can support borrowers, maintain regulatory compliance, improve operational processes, and apply my SBA, PPP, mortgage servicing, and payment-processing experience.

I've managed SBA 7(a), PPP, and mortgage servicing portfolios, including 50 SBA 7(a) loans at Phoenix Lender Services and approximately 600 PPP loans at Benworth Capital. I process modifications, collateral releases, deferments, annual reviews, payment processing, and borrower support while maintaining regulatory compliance.

At Benworth Capital, I prepared monthly SBA 1502 reports with 100% accuracy for more than 300K loan payment records, maintained zero reconciliation discrepancies, supported fraud department development, and helped adapt a mortgage servicing program for PPP servicing. I'm bilingual and bring hands-on experience in borrower relations, KYC, FDCPA, collections, loan documentation, and operational process improvement.

Experience

Work history, roles, and key accomplishments

PS

Portfolio Analyst

Phoenix Lender Services

Jul 2025 - May 2026 (10 months)

Managed a portfolio of 50 SBA 7(a) loans by processing modifications, collateral releases, deferments, and annual reviews while ensuring regulatory compliance and timely borrower support. Prepared proper documentation for any changes with the loans and established repayment schedules for the Sick Leave Family Leave program.

BC

Processor/ Servicing Agent

Benworth Capital

Apr 2020 - Feb 2025 (4 years 10 months)

Processed and reviewed PPP loan applications during the Covid-19 pandemic, established policies and procedures, and onboarded new hires. Managed a portfolio of about 600 loans, prepared monthly 1502 reports for the SBA with 100% accuracy, and maintained borrower relationships while resolving servicing issues.

PP

Manager

Presto Payday/Benworth

Oct 2019 - Mar 2020 (5 months)

Set up office workspace, wrote SOPs, and trained new associates. Executed customer transactions including deposits, withdrawals, money orders, cash checks, and wire transfers, and processed quarterly vault and ATM audits with zero errors.

Education

Degrees, certifications, and relevant coursework

HS

Homestead Senior High School

High School Diploma, General Studies

2003 - 2007

Completed general high school education, earning a diploma.

Tech stack

Software and tools used professionally

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