Rodgers Munene

I am a customer-focused professional with a diverse background in hospitality and IT, dedicated to delivering exceptional service and ensuring customer satisfaction. My experience as a Customer Service Representative at Telesky has honed my skills in handling inquiries, troubleshooting issues, and providing effective solutions while maintaining professionalism and enthusiasm. I take pride in building rapport with customers and resolving their concerns efficiently.

In addition to my customer service expertise, I have a strong foundation in cybersecurity, supported by my Google Cybersecurity Certificate. My role as a Business Development Associate at Digital Divide Data allowed me to analyze workflows and validate complex data, enhancing my analytical skills. I am committed to continuous learning and applying my knowledge of cybersecurity best practices to protect data and improve service delivery.