Rodella Niña Mabaloc

As a seasoned customer service professional, I have honed my skills in providing exceptional support to clients, resolving complex issues, and driving process improvements. With a strong background in HR customer service, network operations, and customer care, I possess a unique blend of technical and interpersonal skills that enable me to excel in fast-paced environments.

Throughout my career, I have demonstrated my ability to lead teams, analyze situations, and devise innovative solutions to enhance customer service effectiveness and meet organizational goals. My expertise in active listening, technical support, communication, problem-solving, and critical thinking has earned me a reputation as a trusted and results-driven customer service expert.

I am passionate about building positive relationships with customers, understanding their needs, and providing personalized assistance to ensure satisfaction and loyalty. With a strong foundation in computer literacy, business process improvement, and service level agreements, I am confident in my ability to streamline customer service processes, manage inquiries, and maintain accurate records.