Rochelle Williams
@rochwills
Dynamic professional with expertise in project management and data management.
What I'm looking for
I am a results-driven professional with over seven years of experience across Marketing, Education, Government, Project Management and Data Management. I specialise in optimising processes, solving complex challenges and developing technical strategies that deliver measurable results. Adaptable and composed under pressure, I thrive in fast-paced technology environments, consistently meeting deadlines while maintaining exceptional quality standards.
I have led a range of innovative initiatives, including the development of US and UK client tax packs using Microsoft Dynamics and Power Automate, which enhanced process efficiency and client engagement. During my time with the Helpdesk team at the US Embassy in London, I contributed to significant improvements in client satisfaction and service delivery. In addition, I have designed and delivered large-scale training programmes that build technical capability and support professional growth across multiple regions. I bring a proactive, analytical approach and a commitment to achieving excellence in every project I undertake.
Experience
Work history, roles, and key accomplishments
Homeroom&Elementary School Teacher
Satit Silapakorn, Demonstration School
Oct 2024 - Sep 2025 (11 months)
Taught foundational English, Math, and Computing to elementary ESL students through engaging, interactive lessons that supported both language development and subject comprehension. Differentiated instruction to meet diverse learning needs, using visual aids, hands-on activities, and technology to enhance student understanding.
Technical Operations Co-ordinator
EY Private Client Services Limited
Jun 2022 - Present (3 years 4 months)
Drove strategic project management initiatives, accelerating the completion of simultaneous projects and elevating team productivity, while implementing innovative risk management strategies to ensure seamless execution. Leveraged automation tools, Microsoft Dynamics, and Adobe InDesign to design and distribute comprehensive tax packs for UK and US clients, streamlining the delivery process and en
Timetabling Data Officer
Global Banking School
Feb 2022 - Present (3 years 8 months)
Mastered the creation and optimization of complex academic schedules with advanced Excel techniques, achieving a 97% match rate for student preferences, while maintaining a perfect record of on-time task completion during high-pressure periods. Applied sharp problem-solving and decision-making skills to streamline administrative operations, resulting in a 30% uplift in departmental efficiency and
Education
Degrees, certifications, and relevant coursework
TEFL
TEFL Certification, English Language Teaching
2024 - 2024
Completed the Teaching English as a Foreign Language (TEFL) certification program. This certification equipped me with essential methodologies and practical skills for teaching English to non-native speakers.
University of Kent
Bachelor of Honours, Criminology and Social Policy
2013 - 2017
Grade: 2:1
Undertook a comprehensive study of Criminology and Social Policy, gaining deep insights into societal structures, criminal justice systems, and policy development. Developed strong analytical and research skills through rigorous academic coursework.
Brampton Manor Academy
A-levels, General Studies
2012 - 2014
Completed A-levels at Brampton Manor Academy, focusing on advanced subjects to prepare for higher education. Developed foundational knowledge and critical thinking skills essential for university-level studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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