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Robyia Spriggins

@robyiaspriggins

Sales Operations professional across Johnson & Johnson and Samsung who translated negotiated contract terms into accurate Salesforce CPQ quotes.

United States

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What I'm looking for

I’m open to Sales Operations, Deal Desk, Revenue Operations, and Contract Management opportunities in the NJ/NYC area.

At Johnson & Johnson, I reviewed Medicaid rebate claims and payment packages, resolved outstanding disputes, and analyzed data from state updates and industry guidance to inform payment decisions. I used CORE/Medicaid, CCRA, and Content Manager to manage workflows and compliance documentation.

At Samsung, I led RFP and RFQ processes and connected Legal’s approved contract terms with accurate Salesforce CPQ quote configurations. Across deal desk, proposal, and contract roles, I’ve supported pricing analysis, contract review, and tax preparation for individuals and small business owners.

Experience

Work history, roles, and key accomplishments

Business Analyst, Gov't Rebate Ops

Johnson & Johnson

Jun 2026 - Sep 2026 (3 months)

Provided operational oversight of Medicaid rebate payments, ensuring accurate and timely rebate analysis, payment adjudication, and dispute resolution. Reviewed claims data and integrated multiple data sources to deliver critical analysis and trending insights.

Rebate Operations Claims Adjudication Dispute Resolution Data Analysis CORE Medicaid CCRA Content Manager

Senior Contracts Specialist

AllShifts

May 2026 - Jun 2026 (1 month)

Managed data integrity across proprietary staffing systems to ensure contract terms are accurately captured and operationalized. Conducted margin analysis and provided data-backed recommendations to Sales and Finance leaders.

Contract Management Data Integrity Margin Analysis CRM Salesforce Process documentation RFP Responses

Registered Tax Return Consultant

Elite Financial Solutions

Jul 2020 - Apr 2026 (5 years 9 months)

Assisted clients in preparing for tax audits and preparing individual and business tax returns. Consulted new business owners on selecting the proper business structure and prepared returns including Schedules C, D, and E.

Tax Preparation Tax Consulting IRS And Taxing Authority Audits Business Structuring Advisory Schedule C Schedule D (Capital Gains And Losses)Schedule E

Proposal & Pricing Analyst

Samsung

Jan 2025 - Jul 2025 (6 months)

Led end-to-end RFP and RFQ processes, supporting supplier and partner selection. Reviewed, redlined, and negotiated contracts, SOWs, pricing schedules, and amendments, and translated approved terms into Salesforce CPQ configurations.

RFP RFQ Management Redlining Contracts Negotiation Salesforce CPQ Pricing Analysis Tableau Cost Analysis

Business Process Analyst / Proposal Manager

Fiserv

May 2022 - Sep 2023 (1 year 4 months)

Reviewed and redlined contracts across multiple teams, ensuring contract-to-system accuracy. Supported RFP and contract review processes, identified process improvements, and tracked pipeline performance using Salesforce and Google Suite.

Contract Review Redlining Salesforce Google Workspace RFP Management Process Improvement Pipeline Reporting

Inside Sales Account Manager

ADP

Jan 2022 - Jun 2022 (5 months)

Collaborated with internal partners to ensure accurate contract terms and pricing prior to close. Acted as a trusted advisor to clients, supporting negotiations and renewal discussions while maintaining redline version control.

Contract Management Negotiation CRM Pricing Client Advisory Redline Version Control

Account Manager / Sales Operations

Mamiye Sales INC

Jan 2019 - Jan 2020 (1 year)

Managed supplier contracts and pricing accuracy across EDI accounts using Microsoft Dynamics AX. Monitored the full order-to-delivery lifecycle, identifying pricing discrepancies and contract compliance issues.

Contract Management Pricing EDI Microsoft Dynamics AX Order Management Compliance

Account Manager / Sales Operations

Chanel

Jun 2017 - Oct 2017 (4 months)

Supported supplier and wholesale contract administration, ensuring pricing accuracy and compliance. Managed EDI order processing and maintained documentation within Microsoft Dynamics AX.

Contract Administration Pricing EDI Microsoft Dynamics AX Documentation

Account Manager / Sales Operations

Dana-Co

Dec 2016 - Jun 2017 (6 months)

Supported contract review, pricing discussions, and proposal alignment for enterprise clients. Negotiated contract terms and pricing with enterprise clients, balancing customer needs with margin objectives.

Contract Review Pricing Negotiation EDI Account Management

Education

Degrees, certifications, and relevant coursework

AVTECH Institute

PMP Certification, Business Data Analytics

Completed PMP Certification and Business Data Analytics training covering Tableau, BI, and SQL.

Rutgers University

Bachelor of Arts, Criminal Justice

Grade: 3.8

Activities and societies: Dean's List; Alpha Phi Sigma; Tau Sigma Honor Society

Earned a Bachelor of Arts in Criminal Justice with a GPA of 3.8. Coursework included M.A.-level courses in Financial Crimes, Fraud Examination, Bribery, AML, and Corruption.