Rob User
@robuser
Operations and management professional specializing in towing, billing, compliance, and process improvement.
United StatesWhat I'm looking for
I am an experienced operations and management professional with a deep background in the towing and roadside assistance industry. I bring expertise in billing, invoicing, accounts receivable, compliance, and digital operations.
In my role as Manager / Operations Lead I oversaw daily operations, coordinated across operations, finance, and customer service, and provided leadership and training to staff. I modernized accident billing rates and implemented invoicing improvements that increased efficiency.
I managed financial tasks including QuickBooks, general ledger entries, and record keeping to maintain accurate financial statements and improve collections. I also ensured FMCSA and DOT regulatory compliance and resolved account discrepancies to secure prompt payments.
I have experience overseeing website redesigns and working with advertisers to improve online presence and marketing effectiveness, and I hold WreckMaster 6-7 certification.
Experience
Work history, roles, and key accomplishments
Manager / Operations Lead
Towing Company
Oversaw daily operations for a Missouri towing company, modernized accident billing and invoicing processes, and maintained FMCSA/DOT compliance while improving payment collection and financial accuracy.
Education
Degrees, certifications, and relevant coursework
Rob hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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