Open to opportunities

Palak Patel

@palakpatel1

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Operations and finance professional optimizing billing, AR, and workflows for remote-first teams.

United States

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What I'm looking for

I am seeking a full-time remote role in operations, billing, or accounts receivable with a collaborative culture, clear growth path, and opportunities to improve processes and financial performance.

I am a results-driven operations and finance professional with 4+ years of experience in business operations, revenue management, billing coordination, and process improvement. I have a track record of managing financial workflows, optimizing operational efficiency, and supporting cross-functional teams to improve profitability and compliance.

I am highly proficient in Microsoft Excel, QuickBooks, and SAP, and experienced with remote collaboration tools. I seek a full-time remote office role in operations, billing, or accounts receivable where I can apply process-improvement skills, financial reporting expertise, and hands-on operational leadership.

Experience

Work history, roles, and key accomplishments

General Manager

Quality Inn

Feb 2023 - Dec 2025 (2 years 10 months)

Managed end-to-end hotel operations supporting over $200K in annual revenue, improving profitability through cost control, inventory optimization, and workflow improvements; prepared financial summaries and trained staff to maintain high customer satisfaction.

Billing Excel Process Improvement Staff Training Financial Reporting

Operations Manager

CVS Health

Feb 2022 - Feb 2023 (1 year)

Oversaw daily operational workflows to improve efficiency and profitability, coordinated billing documentation and compliance, and delivered data-driven performance recommendations to leadership.

Operations Management Compliance Performance Analysis Reporting Excel Process Improvement