Brianna Fylstra

I am an intake and legal office assistant with years of hands-on experience supporting attorneys and clients in community-focused legal services. I handled front-desk duties, telephone switchboard, intake processing, case filing and management, and assisted with virtual court proceedings during the pandemic.

I consistently apply patience, empathy and respect when communicating with vulnerable or stressed community members, screening eligibility and connecting people to alternative resources when needed. I am proficient in Microsoft Office, Google Suite, SharePoint and typed 100+ WPM for documentation and dictation tasks.

My additional roles in funeral services and hospitality reinforced my ability to manage sensitive situations, transport and care protocols, and maintain calm, organized operations under pressure. I work independently, adapt quickly to changing circumstances, and provide dependable administrative support.

I seek to bring my client-centered approach, strong administrative capabilities, and reliability to a team focused on accessible, compassionate legal or community services support.