Open to opportunities

roberto abellar

@robertoabellar

Message

Results-driven Real Estate Lead Manager with strong client relationship skills.

Philippines

Message

What I'm looking for

I seek a role that emphasizes leadership, strategic growth, and client engagement.

I am a highly skilled and results-driven Billing and Sales Specialist, as well as an accomplished Real Estate Cold Caller and Lead Manager. My experience has equipped me with the ability to drive sales, foster strong client relationships, and resolve challenges with efficiency. I thrive in fast-paced environments that require precision, adaptability, and expertise.

Currently, I serve as a Real Estate Lead Manager at Blue Stone Home Buyer, where I manage lead generation and appointment setting, ensuring projects meet deadlines and corporate goals. My previous roles have honed my skills in customer service, relationship-building, and strategic sales approaches, allowing me to effectively engage clients and enhance their experience.

Experience

Work history, roles, and key accomplishments

Current

Real Estate Lead Manager

Current

Blue Stone Home Buyer

Jan 2023 - Present (2 years 7 months)

Tracked leads and ensured projects met deadlines, budgets, and corporate goals. Screened seller leads and collected relevant information, while also scheduling appointments, managing calendars, and making calls to potential sellers.

Lead Management Project Management Appointment Setting Calendar Management Customer Service Lead Nurturing Market Analysis Compliance

Real Estate Cold Caller

JBJ Home Investment

Feb 2021 - Feb 2023 (2 years)

Handled inbound and outbound calls to engage potential clients, assess their needs, and introduce relevant services. Established trust and built rapport through effective communication, ensuring a positive client experience.

Inbound Outbound Calling Client Engagement Relationship Building Client Communication Data Collection Record keeping

CSR (Billing and Sales Specialist)

Concentrix

Dec 2018 - Dec 2022 (4 years)

Promoted to Retention Specialist, focusing on customer loyalty, engagement, and long-term satisfaction. Handled inbound calls and delivered quality service, providing support through email, chat, and voice communication.

Customer Retention Inbound Customer Service Email Support Chat Support Voice Troubleshooting

Education

Degrees, certifications, and relevant coursework

Adamson University

A.B. Political Science, Political Science

Studied Political Science at Adamson University from 2015 to 2019. Gained a comprehensive understanding of political systems, governance, and public policy.