
Robert Houston
@roberthouston
I support patients and customers through clear communication, data accuracy, and problem-solving.
What I'm looking for
I'm currently supporting patients at ResMed by handling inbound and outbound calls, coordinating medical equipment orders, entering data, and listening closely to patient needs.
At Astound Broadband, I assist customers with service needs, troubleshoot equipment, manage accounts, install services, and schedule appointments. Previously, I helped Sunpro Solar generate appointments through outbound calling and home analysis using Google Earth and Bing Maps.
My background also includes data entry, monthly Excel reporting, research, order fulfillment, and creative writing. I bring strong communication, computer, organizational, typing, and customer service skills to every role.
Experience
Work history, roles, and key accomplishments
Handles inbound and outbound patient calls to order medical supplies and equipment. Enters data and listens closely to customer needs.
Education
Degrees, certifications, and relevant coursework
University of Nevada-Las Vegas
Bachelor of Arts, English / Creative Writing
2020 -
Pursuing a Bachelor of Arts in English with a focus on Creative Writing.
College of Southern Nevada
Associate of Arts, Creative Writing
2014 - 2020
Earned an Associate of Arts in Creative Writing.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
Interested in hiring Robert?
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