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Robert AllanRA
Open to opportunities

Robert Allan

@robertallan

I convert high-volume B2B opportunities into retained Vrbo partners across UK and EMEA markets.

Czechia
Message

What I'm looking for

I'm open to B2B sales, account management, and customer success opportunities, including remote, international, and contract-based roles.

I support Vrbo, part of Expedia Group, by taking qualified property-owner opportunities from first contact through consultative sales, onboarding, and activation across UK and EMEA markets. I regularly exceed quarterly targets, reaching up to 170% of goal while completing around 800–1,000 activations per quarter.

I build lasting customer relationships, maintaining 95%+ partner retention through proactive account management. Earlier hospitality leadership roles strengthened my commercial awareness, team leadership, customer service, and ability to perform under pressure.

Experience

Work history, roles, and key accomplishments

YI
Current

Senior Sales Account Manager

— Yoummday / ICON

May 2017 - Present (9 years 5 months)

Senior Sales Account Manager — Yoummday / ICON
2017 – Present | Remote
Vrbo Account | UK & EMEA
Supporting the Vrbo business, part of Expedia Group, with the acquisition, onboarding and activation of property owners onto the platform.
Manage a high volume of qualified property-owner opportunities across UK & EMEA markets.
Take ownership of the customer journey from initial contact through consulta

VR

Exec / Head Chef

Various Restaurants | 2005–2017

May 2005 - Oct 2016 (11 years 5 months)

Head Chef
Multiple Branded Restaurants | UK | 2005 – 2017
Progressed through senior kitchen and management positions, ultimately working as Head Chef within multiple branded restaurant environments across the UK.
Led kitchen teams in high-volume, customer-focused restaurant environments, maintaining quality, consistency and service standards.
Managed and developed team members, including recruitme

Education

Degrees, certifications, and relevant coursework

HS

Heaton manor school

GCSEs

5 GCSEs — average grade B

Newcastle College logoNC

Newcastle College

NVQ Level 3, Hospitality & Catering

2010 - 2011

Completed an NVQ Level 3 in Hospitality & Catering at Newcastle College.

NC

Newcatle college

NVQ Level 3, Hospitality & Catering

2010 - 2011

Formerly heaton manor

Tech stack

Software and tools used professionally

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