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rkulkarni User

@rkulkarniuser

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IT professional transitioning into Data Engineering with 4 years experience.

Malta

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What I'm looking for

I am looking for a role that allows me to leverage my IT skills while further developing my expertise in data engineering and cloud technologies.

I am an IT professional with over four years of experience in IT support, system administration, and database management. Currently, I am transitioning into Data Engineering, where I am learning about data pipelines, ETL processes, and cloud-based solutions. My passion lies in leveraging data to drive insights and improve business processes.

In my current role as an IT Administrator at Tumas Group, I provide technical support for various software and IT systems, optimize SQL queries, and develop Power BI dashboards to enhance data-driven decision-making. I am actively learning and implementing ETL pipelines to automate data ingestion, ensuring that I stay at the forefront of industry developments.

Throughout my career, I have built and managed WordPress-based e-commerce websites, developed Python automation scripts, and coordinated with teams to integrate data systems. My goal is to continue developing my expertise in big data technologies and contribute to innovative data solutions.

Experience

Work history, roles, and key accomplishments

Current

IT Administrator

Current

Tumas Group

Mar 2025 - Present (3 months)

Provided comprehensive technical support for software and IT systems, including Microsoft Access and WordPress, while ensuring emergency IT support for critical situations. Developed Power BI dashboards, optimized SQL queries, and implemented ETL pipelines to automate data ingestion from multiple sources. Administered Microsoft Active Directory, managed SharePoint and Power Automate workflows, and

WordPress Power BI SQL ETL Active Directory SharePoint Power Automate AWS Data Pipelines

IT Support Technician

Studioseven Co Ltd

Apr 2024 - Mar 2025 (11 months)

Built and managed WordPress-based e-commerce websites with integrated payment gateways and created virtualized server environments using Hyper-V and Nginx. Developed and maintained MySQL databases for LMS and internal applications, ensuring website and database security through routine updates. Explored data extraction and transformation workflows using SQL and ETL techniques, and developed Python

WordPress Hyper V Nginx MySQL DNS SQL ETL Python Backup Solutions

Technical Support Associate

UWorld India Pvt Ltd

Oct 2021 - Nov 2023 (2 years 1 month)

Analyzed log data for application debugging and system optimization, and efficiently managed Jira tickets for web-based application performance issues. Conducted SQL-based data extraction, transformation, and reporting to support business needs. Designed and implemented Power BI dashboards for data analytics and business intelligence, enhancing data-driven decision-making.

Log Analysis Jira SQL Data Extraction Power BI Data Analytics Business Intelligence Troubleshooting

Technical Support Associate

Diebold Nixdorf India Pvt Ltd

Apr 2021 - Oct 2021 (6 months)

Provided second-level technical support for international clients, assisting with complex hardware and software installations. Successfully handled high-priority B2B service tickets and collaborated closely with developers to resolve intricate technical issues. Performed critical End-of-Day (EOD) activities and managed back-office server operations to ensure system stability.

Installation B2B Support Troubleshooting Technical Support Client Services Ticketing Systems

Bus Processing Associate

Accenture Solutions Pvt Ltd

Oct 2019 - Apr 2021 (1 year 6 months)

Utilized SQL and ETL processes to effectively manage and transform data for comprehensive reporting purposes. Developed Power BI dashboards to track user concerns and monitor service performance, contributing to improved service delivery. Acted as an unofficial team lead, consistently achieving KPIs and mentoring new hires to foster team growth.

SQL ETL Power BI KPIs Mentoring Chat Support Email Support Social Media Support Customer Service

Education

Degrees, certifications, and relevant coursework

Jain University

Bachelor of Engineering, Aerospace Engineering

Studied core principles of aerospace engineering, including aircraft design, propulsion systems, and aerodynamics. Gained foundational knowledge in mathematics, physics, and engineering mechanics relevant to the aerospace industry.