Ritter Dante

Implementing test plans and cases to ensure software quality, conducting manual testing to identify and report defects, and tracking
them to resolution.
Providing feedback on usability, functionality, and quality to development teams, and collaborating to improve the product.
Documenting testing procedures, and results, and creating reports for users, management, and stakeholders

Develop and implement test plans and cases to ensure software quality.
Conduct manual testing, identify and report defects, track them to resolution, and provide feedback to development teams on usability,
functionality, and quality.
Collaborate with development teams to enhance the product, perform triage for defects reported by end customers, and communicate
with third-party partners regarding

Developed and implemented test plans, cases, and scripts to ensure software quality through both manual and automated testing.
Identified and reported defects, tracked their resolution, and collaborated with developers to create and manage automation test
scripts.
Worked with product managers and stakeholders to understand requirements and functionality, provided feedback on usability and
qualit

Developed and implemented quality assurance processes for software development projects, including creating and executing test
plans, cases, and scripts.
Evaluated and tested software products to ensure they met quality standards and user requirements.
Managed a team of QA analysts, providing technical guidance and support to enhance software quality.

Managed a team of customer support representatives, overseeing timely issue resolution and the development of support policies to
ensure high-quality service.
Analyzed customer feedback to identify trends and improve support processes, while ensuring representatives were well-trained and
equipped.
Collaborated with cross-functional teams, including QA, Project Managers, and Developers, to align