hannan haniifa

Tested and evaluated VoxHero AI agent conversational responses for accuracy, relevance, and intent alignment. Refined prompts and knowledge bases, and executed manual, automated, functional, integration, and regression testing with root-cause analysis.

Led QA strategy across 6 sub-teams for public digital platforms. Established QA roadmaps, SOPs, and quality KPIs, and directed QA/SDET collaboration to scale automated testing and CI/CD pipeline integration.

Led QA team operations, task allocation, testing standards, and technical mentorship. Managed end-to-end manual testing, test strategy, and timeline deliverables across release milestones.

Conducted API/UI automated and manual testing, integration, and regression suites via TestRail and Jira. Assisted Customer Support in reproducing production issues and supported CI/CD pipeline and quality best practices.

Developed API/UI automated test scripts, executed regression suites, and managed defects in Jira.

Executed manual testing, constructed test scenarios, and tracked release defects.

Conducted system requirements analysis, software maintenance, and technical troubleshooting.

Handled database administration and software development.

Built and maintained PHP/Yii web applications.

Grade: 3.38 / 4.00

Bachelor's degree in Information Systems with a GPA of 3.38 out of 4.00.

Grade: 2.81 / 4.00

Associate degree in Informatics Management with a GPA of 2.81 out of 4.00.