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Ritika Chhabra

@ritikachhabra

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Senior Business Analyst with 6+ years delivering user-centric product solutions and driving cross-functional alignment.

India

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What I'm looking for

I seek roles where I can lead product requirements, collaborate with cross-functional teams, drive user-centric solutions, and grow into broader product leadership.

I am a Senior Business Analyst with 6+ years of experience translating complex business needs into scalable, user-centric solutions across Healthcare, Marketplace, and Enterprise Automation domains. I specialize in requirements gathering, business process analysis, product enhancement, and end-to-end SDLC delivery using Agile/Scrum and stakeholder management.

I have led product roadmaps, managed JIRA backlogs and Kanban boards, created BRDs/FRDs/user stories, and delivered data-driven improvements using SQL, Excel, and Power BI. I collaborate closely with developers, QA, and UX/UI teams, craft wireframes and prototypes with Figma and Visio, and have been recognized with a Certificate of Excellence for client-focused contributions.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

QSS Technosoft Pvt. Ltd.

Jul 2021 - Present (4 years 11 months)

Designed end-to-end solutions and guided clients through Agile implementations, defined product roadmaps, and translated complex business requirements into BRDs/FRDs and user stories to improve delivery and stakeholder alignment.

Business Analysis Agile Scrum Jira Confluence User Stories SQL Power BI

Quality Assurance Engineer

Riziliant Technologies Pvt. Ltd.

Apr 2019 - Jul 2021 (2 years 3 months)

Developed and executed test plans and strategies for web and mobile applications, performed functional/integration/regression testing, and managed defect tracking and UAT to ensure delivery quality.

QA Testing Test Planning Regression Testing Jira UAT Functional Testing

Education

Degrees, certifications, and relevant coursework

IIPM, Delhi

BBA (Integrated Program), Business Administration

2010 - 2013

Completed an integrated BBA program at IIPM, Delhi focusing on business administration fundamentals as part of a combined undergraduate curriculum from 2010 to 2013.