Open to opportunities

Pranjali Singh

@pranjalisingh1

Senior Business Analyst driving e-commerce product clarity and delivery through strategic requirements and collaboration.

India

Message

What I'm looking for

I seek a collaborative product or BA role in an Agile environment where I can drive end-to-end requirements, lead cross-functional delivery, and improve e-commerce user journeys.

I am a Senior Business Analyst with eight years of end-to-end experience in IT services, specializing in requirement elicitation, GAP analysis, and Agile-flavored delivery for global e-commerce clients. I bridge business and technical teams to translate stakeholder needs into clear BRDs, FRDs, user stories, wireframes, and acceptance criteria, and I lead sprint ceremonies, backlog refinement and UAT to ensure successful releases.

I have hands-on experience with tools like JIRA, Azure DevOps, Figma, Balsamiq, Visio and Draw.io, and have delivered optimizations across product catalog, checkout and onboarding workflows. I hold CBAP training and Scrum certifications (PSM I, PSPO) and an MBA in Business Analytics, and I focus on driving measurable business growth through collaborative, user-centered product solutions.

Experience

Work history, roles, and key accomplishments

Current

Senior Business Analyst

Current

Globant

Mar 2023 - Present (2 years 10 months)

Collaborated with global e-commerce clients to gather and document functional requirements, created wireframes and BRDs, and led sprint ceremonies to deliver features across catalog, checkout, and onboarding processes.

Business Analysis Figma Wireframing Jira Azure DevOps UAT Stakeholder Management Agile

Business Analyst

Q3 Technologies

Jan 2019 - Mar 2023 (4 years 2 months)

Translated international e-commerce client goals into BRDs, FRS and mockups for web and mobile, maintained stakeholder communication, and supported UAT to validate feature acceptance.

BRD FRS MS Visio Figma UAT Stakeholder Management Agile

Junior Business Analyst

Trancisco Labs

Jul 2017 - Jan 2019 (1 year 6 months)

Gathered and documented business requirements, created wireframes and process models, conducted competitive analysis and UAT, and supported on-time go-live through validation and testing.

Requirement gathering Wireframing UAT Functional Testing Process Modeling SQL

Education

Degrees, certifications, and relevant coursework

Institute of Management Technology, Ghaziabad

Master of Business Administration, Business Analytics

2020 - 2022

Completed an MBA with specialization in Business Analytics, focusing on analytics-driven decision making and business process optimization.

Swami Vivekanand Subharti University / SRMS WCET, Ghaziabad

Bachelor of Technology, Electronics and Communication Engineering

2013 - 2017

Completed a Bachelor of Technology in Electronics and Communication Engineering covering core electronics, communication systems, and engineering fundamentals.