Ritika Chakraborty
@ritikachakraborty
Client onboarding and project coordination at Wonksknow Technologies, where I led client onboarding and resolved software and process challenges.
IndiaWhat I'm looking for
At Wonksknow Technologies, I was the first point of contact for clients, led onboarding, and resolved software and process-related challenges. I managed real-time US-shift interactions and coordinated with internal teams to meet deadlines.
I agreed expectations, deliverables, and timelines with clients, then tracked them through to completion. I also led market research to inform outreach planning and executed Summer Camp campaigns for US clientele across two consecutive years.
At Skydo Technologies, I coordinated prospect handoffs to account executives, ran discovery conversations about payment processes, and explained how Skydo’s cross-border payment solutions fit. I maintained client and pipeline records in the CRM and supported a multi-entity engagement with a VC firm covering 16 portfolio companies.
At Shapos Services Private Limited, I coordinated buyers, suppliers, and production teams on cost sheets, purchase orders, and order tracking to support on-time garment delivery. I also aligned teams on Sale or Return campaigns and conducted photoshoots and quality inspections for online catalogues.
Experience
Work history, roles, and key accomplishments
Business Developer
Skydo Technologies
Oct 2025 - Aug 2026 (10 months)
Coordinated handoffs between prospects and account executives, scheduling product demos and sharing client context. Ran discovery conversations with exporters and Indian subsidiaries to understand payment processes and explained cross-border payment solutions.
Business Developer
Wonksknow Technologies
Jun 2023 - Apr 2025 (1 year 10 months)
Served as the first point of contact for clients, managing day-to-day communication, resolving escalations, and ensuring timely service delivery. Led client onboarding and managed US-shift client interactions in real time.
Sample Merchandiser
Shapos Services Private Limited
Jun 2022 - Dec 2022 (6 months)
Coordinated with buyers, suppliers, and production teams across the end-to-end merchandising process, including cost sheets, purchase orders, and order tracking. Managed communications and cross-team alignment on timelines for Sale or Return campaigns.
Education
Degrees, certifications, and relevant coursework
National Institute of Fashion Technology
Bachelor's, Fashion Technology
2018 - 2022
Grade: 8.22 CGPA (Sem 1–7)
Bachelor's degree in Fashion Technology with a major in Apparel Production Management and a minor in Fashion Retailing. Achieved a CGPA of 8.22 in the first seven semesters.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Skills
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