Gowri Navin

I am a results-driven banking operations and relationship management professional with experience leading branch operations, regulatory compliance, and customer service initiatives. I have managed high-volume portfolios and daily branch functions while consistently achieving audit standards and sales targets.

Throughout my career I improved service quality and operational accuracy, increased digital channel adoption, and exceeded cross-sell and product penetration goals. I have managed large client portfolios, executed full sales cycles, and trained teams on insurance and investment products.

I bring strong people management, compliance (KYC/AML/FATCA) and sales skills, backed by certifications such as IRDAI and repeat recognition for sales and training performance. I seek roles where I can optimize operations, mentor teams, and drive both service excellence and revenue growth.