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Ritak Bhardwaj

@ritakbhardwaj

Senior Executive at Dr It Group, supporting customers and adapting quickly in a fast-paced environment.

At Dr It Group, I work as a Senior Executive, supporting colleagues and adapting to new situations in a fast-paced environment.

Previously, as a Customer Care Representative at Telephone, I provided product information and troubleshooting assistance, and documented customer interactions in CRM systems.

I also resolved customer inquiries across multiple communication channels and collaborated with team members to improve response times and service quality.

Experience

Work history, roles, and key accomplishments

Current

Senior Executive

Current

Dr It Group

Feb 2026 - Present (8 months)

Worked effectively in fast-paced environments, demonstrating self-motivation and strong personal responsibility. Provided support and guidance within a team setting.

Communication Skills Teamwork Problem Solving Adaptability Time Management

Customer Care Representative

Telephone

Oct 2024 - Nov 2025 (1 year 1 month)

Provided accurate product information and troubleshooting assistance to enhance customer experiences. Documented interactions in CRM systems and collaborated with team members to improve service quality.

Customer Service CRM Communication Skills Problem Solving Teamwork