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Ritah Angom

@ritahangom

Results-driven Operations & Administrative Specialist with diverse expertise.

Uganda
Message

What I'm looking for

I seek a role that fosters growth, values teamwork, and allows me to drive operational excellence.

I am an Operations & Administrative Specialist with over five years of experience in customer service, procurement, HR, finance, and administration. My career has been defined by my ability to streamline operations and optimize costs while leading high-performing teams. I excel in strategic problem-solving and stakeholder management, ensuring that organizational goals are met efficiently.

In my current role as a Customer Experience Supervisor at Tulima Solar Ltd, I have successfully led a team to enhance operational efficiency, resulting in a significant increase in our Net Promoter Score. My previous experiences at Earth Enable Ltd have equipped me with a robust skill set in HR management, financial reporting, and process improvement, where I achieved a remarkable 60% reduction in operational costs through effective budgeting and resource management.

Beyond my professional roles, I founded the Trairah Community Development Organization, where I empower women through skills training and sustainable income initiatives. My commitment to community development and operational excellence drives my passion for making a positive impact in both my professional and personal endeavors.

Experience

Work history, roles, and key accomplishments

JG

Assistant Human Resource Manager (Intern)

Jinja District Local Government

May 2015 - Aug 2015 (3 months)

Supported HR processes and compliance, assisted in staff training, and maintained employee records, contributing to effective personnel management.

Education

Degrees, certifications, and relevant coursework

Makerere University Business School logoMS

Makerere University Business School

Bachelor's Degree, Human Resource Management

2014 - 2017

Completed a Bachelor's Degree in Human Resource Management, focusing on the principles and practices of managing human resources effectively within organizations.

MM

MT. St. Henry’s High School Mukono

Uganda Advanced Certificate of Education

2012 - 2013

Achieved Uganda Advanced Certificate of Education, which provided a solid foundation in various subjects and prepared for higher education.

GG

Grace High School, Gayaza

Uganda Certificate of Education

2008 - 2011

Completed Uganda Certificate of Education, gaining essential knowledge and skills across a range of subjects.

Tech stack

Software and tools used professionally

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Ritah Angom - Founder & Project Lead - Trairah Community Development Organization | Himalayas