Oryem John Paul - Administration Assistant - Agrihope International Uganda | Himalayas
Oryem John PaulOP
Open to opportunities

Oryem John Paul

@oryemjohnpaul

Dedicated professional with hands-on experience in customer service and administration.

Uganda

What I'm looking for

I am looking for a role that values community engagement and offers growth opportunities.

I am a dedicated and customer-focused professional with a Bachelor of Science in Economics from Gulu University. My hands-on experience spans customer service, administration, and team support, where I have honed my strong communication, problem-solving, and organizational skills. I am eager to leverage these skills to contribute positively to any organization.

In my recent role as an Administration Assistant at Agrihope International Uganda, I provided essential administrative support, managed client inquiries, and organized community engagement projects. My commitment to enhancing internal communication and team coordination has been pivotal in meeting organizational goals. Additionally, I facilitated training sessions for farmers, promoting best practices in agriculture and resource management.

My previous experience as a Customer Care Representative at Test & Fly Laboratory allowed me to develop strong client relationships and implement service improvements. I am passionate about community outreach and education, particularly in health and safety protocols. I am now looking for opportunities that will allow me to further develop my skills while making a meaningful impact in the community.

Experience

Work history, roles, and key accomplishments

AU

Administration Assistant

Agrihope International Uganda

Apr 2023 - Aug 2024 (1 year 4 months)

Provided administrative support to ensure efficient office operation, managing client inquiries and organizing company files. Assisted in planning and executing community engagement projects, facilitating training sessions for farmers. Monitored project progress, evaluated outcomes, and prepared detailed reports for stakeholders.

TL

Customer Care Representative

Test & Fly Laboratory

Mar 2021 - Apr 2022 (1 year 1 month)

Addressed customer queries, concerns, and complaints, ensuring timely and satisfactory resolutions. Developed strong client relationships by offering accurate and personalized solutions. Utilized customer management systems to track and follow up on inquiries, enhancing service delivery.

AG

Intern

Amuru District Local Government

Jun 2019 - Sep 2019 (3 months)

Assisted in various administrative and public service tasks, engaging with clients and handling their requests. Gained valuable insights into local governance and public administration. Participated in organizing community meetings and preparing reports for project evaluations.

CF

Speed School Facilitator

Charity for Peace Foundation

Mar 2016 - Aug 2017 (1 year 5 months)

Facilitated accelerated learning programs for out-of-school children, focusing on basic literacy and numeracy. Developed and implemented inclusive teaching strategies to accommodate diverse learning needs. Monitored student progress and engaged with parents and community leaders.

CF

Speed School Facilitator

Charity for Peace Foundation

Mar 2016 - Aug 2017 (1 year 5 months)

Facilitated accelerated learning programs for out-of-school children, focusing on basic literacy and numeracy. Developed and implemented inclusive teaching strategies to accommodate diverse learning needs. Monitored student progress and provided tailored support to enhance learning outcomes.

Education

Degrees, certifications, and relevant coursework

Gulu University logoGU

Gulu University

Bachelor of Science, Economics

Studied Economics at Gulu University from August 2017 to December 2020. Gained a comprehensive understanding of economic principles and their applications.

Makerere Institute of Project Planning logoMP

Makerere Institute of Project Planning

Certificate, Project Planning and Management

Completed a Certificate in Project Planning and Management at Makerere Institute of Project Planning. Acquired essential skills in project initiation, planning, execution, monitoring, and closure.

Tech stack

Software and tools used professionally

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