Rushikesh (Rishi ) Pandya

Coordinated business operations from the CEO’s office across Compliance, AML/KYC, HR, Admin and Sales. Prepared MIS, deposit, compliance and management reports; supported audits, policies, legal/vendor matters and KPI/KRA frameworks. Managed trackers, employee initiatives and international expos across UAE, Oman and Morocco.

Led FinTech software sales across B2B and B2C segments, driving revenue and product adoption in the UAE. Managed AML/KYC and corporate onboarding, market research, lead generation, client demonstrations and enterprise engagements. Integrated compliance into contracts, onboarding and reporting while building business through referrals and professional networks.

Led B2B revenue, business partner management and compliance oversight in Capital Markets. Managed client relationships, KYC, regulatory adherence, Salesforce implementation and cloud migration across key platforms. Consistently exceeded 150% of revenue targets, achieved 100% quality audit scores and drove KYC, Mutual Fund and partner engagement initiatives.

Led B2B SaaS solutions business through Account Managers, driving restaurant onboarding and product adoption across Mumbai. Managed commercial compliance, taxation and licensing requirements while coordinating product integration, client servicing, billing, inventory and marketing support. Developed and executed area-wise sales plans to drive revenue and business growth.

Led B2B onboarding, revenue & digital advertising through Account Managers, onboarding hospitality brands across India. Managed content approvals, revenue audits & end-to-end brand onboarding. Drove paid listings, recurring revenue & ad-space sales through data-led positioning, while achieving half-yearly targets ahead of schedule and expanding chain & standalone restaurant partnerships.

Managed client onboarding and revenue generation within Capital Markets, serving HNI and Institutional clients as a stock market intermediary. Maintained business profitability amid increasing discount-broker competition and introduced Mutual Funds as an additional revenue stream, expanding the firm’s product offering and business opportunities.

Managed B2B franchise revenue, onboarding, operations, compliance and customer service in Capital Markets. Increased average daily turnover from ₹70–80 Cr to ₹150–170 Cr, expiry-day volume to ₹350 Cr, and partner activation to 84%. Achieved 113% of YTD Mutual Fund targets, generating ₹1.85 Cr against a ₹1.64 Cr target, while expanding AUM across third-party products.

Managed Classic Banking customer portfolios, day-to-day banking operations, compliance checks, regulatory reporting and forex compliance. Drove cross-selling & wallet-share growth across banking and third-party products. Opened 150+ Savings Accounts, facilitated 200+ Credit Card upgrades, booked ₹20L+ weekly in FDs/RDs, achieved annual targets by January 2014 and generated USD 500K+ forex income.

Managed inbound banking services for Barclays customers, handling account queries, funds transfers, debit card fraud, compliance calls and dispute resolution. Cross-sold Home Insurance, Personal Loans and banking products while maintaining security and quality standards. Won Best Advisor Award across all teams for customer service excellence and consistent target achievement