Looking for a job

Rishav Gupta

@rishavgupta

Lead Product Manager at ETS, launched AI camera monitoring that reduced security-related cancellations by 56% across TOEFL and GRE.

India

Message

At ETS, I manage TOEFL Home Edition and GRE Home Edition platforms, serving 1.2M+ annual test-takers across 150+ countries. I launched AI-powered second-camera monitoring across GRE and TOEFL, reducing security-related cancellations by 56% and fraud in key markets by up to 62%.

At upGrad, I owned the flagship B2B eLearning platform through the acquisition and integration, and delivered AI learning tools and a mobile library app. Earlier, I worked on payment products at Razorpay and developed applications for India’s GST at GST Edge; I also build PM Census and PM Copilot.

Experience

Work history, roles, and key accomplishments

Current

Lead Product Manager

Current

ETS (Educational Testing Service)

Oct 2024 - Present (1 year 11 months)

Platform Owner across security, proctoring, commerce, and global operations, leading product strategy, roadmap, and cross-functional execution with engineering, design, and vendor partners.

Product Strategy Roadmapping Cross functional Leadership Salesforce Salesforce Commerce Cloud Order Management MuleSoft Experimentation Python AI Biometric Verification Entrust Payments Vendor Management

Senior Product Manager

upGrad

Aug 2022 - Oct 2024 (2 years 2 months)

Owned the flagship B2B eLearning platform (web & app) generating >80% of revenue, leading strategy and roadmap through the acquisition and integration.

Product Management B2B E Learning Web Mobile Localization CMS AI Gamification SSO LTI JWT Analytics

Software Engineer

Razorpay

Jul 2020 - Aug 2021 (1 year 1 month)

Led complete overhaul of mPOS, a global payment app serving 300,000+ touchpoints across Amazon, BigBasket, Reliance Digital, & government institutions.

Android MPOS Payments Optimization Performance Feature Development Hackathons